Product SuiteĪn ample product suite is key to providing more solutions for your borrowers, allowing you to accept a larger pool of potential borrowers who may require more flexible qualifications. Concierge-level service has allowed Redstone to make the loan process faster and easier for our broker partners, with loans funding in as quickly as eleven days. Our operations team is the backbone of service and knowledge, this can be seen in how we provide real-time file movement notifications. At Redstone, customer service is a priority and has laid the foundation for the company’s core values. Redstone is the fastest-growing Non-QM lender in the country, taking pride in our ability to offer concierge-level service at every step of the loan process. With that being said, strong product and process knowledge is essential – be confident that the lender you’re working with is an expert in their field. You also need someone who you can turn to with questions ranging from loan structuring to general conditions on the file. As a broker, you need a partner who can provide you with realistic expectations and turn times so that you can accurately inform your borrowers. In a complex industry where your borrowers are faced with massive financial decisions, it is important to ensure that your lender is capable and willing to guide you through the process. There are many aspects to consider when deciding which mortgage lender to select however, there are three aspects that remain prominent in the Non-QM industry: service, product suite, and technology. Non-QM is not always as straightforward as traditional, conventional loans, meaning that you need someone who is equipped for the job. If you’re taking your borrower the Non-QM route, it is important to choose a lender that you can lean on for their expertise. Non-traditional sources of income have become more common as many people in the workforce are shifting away from traditional, W2-paying jobs. In recent years Non-QM lending has experienced a rise in prominence due to an increasing number of borrowers seeking flexibility in mortgage qualification.
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